Privacy Policy
Effective September 25, 2026
Information we collect
We collect information you provide when creating or managing an account, including your username, email address, encrypted password credentials, invitation and referral information, subscription records, support messages, and profile settings.
For security and service operation, we may also process IP addresses, device identifiers, HWID-derived hashes, login attempts, session activity, browser information, timestamps, and diagnostic logs. We do not intentionally store raw passwords or payment-card details.
How information is used
Information is used to provide accounts and subscriptions, verify entitlement, prevent fraud and abuse, secure sessions, deliver notifications and support, maintain the service, and comply with applicable legal obligations.
Sharing and processors
We do not sell personal information. Limited information may be processed by providers that host the platform, store data, deliver email, process payments, or provide security and analytics. Information may also be disclosed when legally required or necessary to protect users, the service, or our rights.
Retention and security
We retain information only while reasonably necessary for the purposes described above, including security, accounting, dispute resolution, and legal requirements. Reasonable safeguards are used, but no online system can guarantee absolute security.
Your choices
You may request access, correction, or deletion of eligible personal information by contacting support. Some records may be retained where required for security, fraud prevention, legal compliance, or legitimate business records.
Updates and contact
We may update this policy as the service changes. Material changes will be posted here with a revised effective date. Privacy questions may be sent to support@laxy.pro.